Welcome to our website. ENZO is committed to making your shopping experience as fuss-free and enjoyable as much as possible. These terms and conditions (the "T&Cs") apply to www.enzo.my (the "Site") and form the terms and conditions on which we supply products and services to you. The term ‘you’ refers to the user and viewer of our website. Please read through the T&Cs prior to using the Site. Your use of the Site indicates that you have acknowledged, understood, and agree to adhere to the T&Cs.
We are ENZO MALAYSIA SDN BHD. ("we", "us", "ENZO Malaysia", “enzo.my”), a company registered in Malaysia. Our company registration number is 201901039911 ( 1349241-W )and our registered office is at 29 Jalan Kempas Lama 2/7, Kempas Lama, 81300 Johor Bahru, Johor, Malaysia
You can contact us by writing to us at hello@enzo.my
If we need to contact you for service-related matters, we will do so by telephone or by writing to you at the email address or postal address you have provided to us in your order. "Writing" or "written" in these T&Cs includes emails.
Your privacy is important to ENZO. Please read through the following before providing us with any of your personal data. Your continued use of our website constitutes your acknowledgement and understanding of, and agreement with, our Terms and Conditions and this Privacy Policy.
This Privacy Policy applies to personal data collected, used, disclosed (including transferred out of Malaysia), and otherwise processed (collectively, "processed") by our website. Such personal data will be processed in accordance with the Malaysia Personal Data Protection Act 2010 ("MPDPA"), its associated regulations and subsidiary legislation, and guidelines issued by the Malaysia Personal Data Protection Commissioner ("MPDPC"). Jurisdictions outside of Malaysia may have different local data protection standards.
The types of personal data we collect from you include:
Your personal data is collected when you:
Your personal data will be used for the following purposes:
When you visit our website, we may assign your web browser one or more website cookies. Cookies are small text files used to enhance your shopping experience, including, but not limited to, maintaining current login, and providing a unique identifier for website statistics.
We may use cookies and web-beacons on the website for the following purposes:
The website may contain links to other third party websites and microsites, whose privacy practices may differ from those of ours. If you submit personal data to any of those sites, your personal data is not subject to this Privacy Policy.
We encourage you to review the privacy policy of any website you visit. By clicking on or activating such links and leaving our website, we can no longer exercise control over any personal data which you give to any other entity after leaving our website. Any access to such other third party websites is therefore entirely at your own risk.
If you would like to unsubscribe from our newsletter, detailed instructions are provided at the bottom of all emails sent out. If you would like to unsubscribe from any of our other mailing lists, or to withdraw your consent to our use of your personal data, please write to our Data Protection Officer at hello@enzo.my.
Your personal data will be retained for as long as it is necessary to fulfil the purpose for which it is collected or for business or legal purposes, or in accordance with applicable laws. Your personal data may also continue to be retained on our databases to the extent permitted by law.
You may review and correct your personal data by signing into your user account and selecting 'Update Profile' or equivalent, or by contacting our Data Protection Officer at hello@enzo.my. We will only disclose personal data to the individual who registered his/her personal data with our website, and only after confirming the identity of the registered party.
Please allow twenty one (21) working days for your request to be processed.
We take reasnable precautions to protect your information and process it securely. Such measures include, but are not limited to passwords, firewalls, and other standardized industry practices. However, no method of transmission over the internet, or electronic storage, is 100% secure and we cannot be held liable for any loss you may suffer for unauthorized access or loss of any data provided to our website. Nevertheless, we strive to protect the security of your information, and are constantly reviewing and enhancing our information security measures. We may, but are not obliged to, post a notice on our website if a security breach occurs, or send an email to you at the email address you have provided to us in these circumstances.
We reserve the right to amend this Privacy Policy at any time. The Effective Date stated below indicates the last time this Privacy Policy was materially revised. Any changes we may make to this Privacy Policy in the future will be posted on our website. You are encouraged to review this page periodically to see any updates or changes to our Privacy Policy.
In the event of any conflict between this English language Privacy Policy and its corresponding Bahasa Malaysia Privacy Policy, the terms in this English language Privacy Policy shall prevail.
All other questions on our use of your personal data should be addressed to our Data Protection Officer, whom you may contact at hello@enzo.my